Stoke Reviews

Even with 500 Google reviews, a plumber watched the customer open the link…and swipe away.

Tech on site. Link sent. Phone open. Still gone.We make leaving a review feel like tapping yes — not writing an essay. Google-compliant.

Let me show you how it worksAsk for a live texted demo

What they see on their phone

9:41
+1 (907) 891-8283›
Tuesday 5:14 PM
Service professional
MAURICIO VALENCIA
If you did not expect this message from an unknown sender, it may be spam.

Personalized photo + name overlay + short message + link. Goal: phone open, stars chosen, review written before the tech leaves.

Mechanism

What happens when they tap

Not “instant Google only.” They land on your white-label page, choose their own rating, and only happy paths get AI help — Google-compliant.

1

Prefill — they’re already known

The link opens your white-label review page withfirst name, last name, and email already filled. No hunting for your Google listing. No blank form cold-start.

Powered by Stoke Reviews

How was your experience?

Prefilled from the job — they don’t retype who they are.

2

They choose the rating — we don’t force 5

Stars start empty. The customer picks. That keeps the flow honest and Google-compliant. No “score=5” baked into the demo.

Deck Masters AK

Tap a star to rate

Customer decides. We don’t pre-select five stars.

3

Ratings 4–5: one AI suggestion, then paste on Google

Form appears. One AI review suggestion shows immediately. Submit auto-copies it to the clipboard. They tap Post on Google, paste, and publish — while the tech is still there.

4–5 onlyAI suggestion (one)
Copied to clipboard ✓Post on Google →
Deer Lake RdN Deer Lake

Deck Masters AK

M
Mauricio ValenciaPosting publicly across Google

They paste the copied suggestion here — then hit Post.

4

Ratings 1–3: no AI — public review link still there

We don’t generate praise for unhappy customers. No AI suggestion. A plain“Write a public review” link stays available so they can still post — compliance and gating, not spin.

1–3 · no AI

Thanks for the feedback. We want to make this right.

Write a public review →

No AI draft. Public Google path remains open.

Proof

Why they swipe away — and what we remove

The VOC wasn’t “we need more review requests.” It was: even when everything goes right, the phone still wins. So we attack the friction, not the reminder count.

What kills the review
Without Stoke
With Stoke Reviews
Finding Google
Search, wrong listing, give up
Link opens your white-label page
Typing on a phone
Blank box. Thumbs. “Later.”
4–5 get one AI draft → clipboard → paste
“I’ll do it later”
They swipe. Job’s over. Review dies.
Tech stays until stars + words are done
Generic blast SMS
Looks like spam; easy to ignore
Their name on a custom photo + short ask
SMS

It still starts with a text that feels hand-sent

Custom image, name overlay, short message, one link — branded Stoke Reviews.

Proposal

Text me a live demo.

Same flow your customers get: personalized SMS, prefilled page, they pick the stars, AI only when it’s a 4 or 5. If it doesn’t beat “swipe away,” you walk.

Ask for a live texted demo

HVAC · roofing · decks · pools & spas · plumbing — home-service owners who already ask for reviews and still lose them at the swipe.